Terms of Service

1. Acceptance of Terms

By installing the Renda app or using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Renda provides a fully managed abandoned cart recovery service for Shopify merchants. Our team of dedicated sales representatives sends personalized iMessage communications to customers who have abandoned their shopping carts, with the goal of recovering lost sales on your behalf. You connect your store and view analytics; we handle all customer outreach.

3. Account Requirements

To use Renda, you must:

• Have a valid Shopify store
• Provide accurate account information
• Maintain the security of your account credentials
• Comply with all applicable laws regarding SMS and marketing communications

4. Shopify Integration

By connecting your Shopify store, you authorize Renda to access your store data as described in our Privacy Policy. You are responsible for ensuring you have the right to share customer data with us for cart recovery purposes.

5. iMessage Communications

Our service operates exclusively through iMessage (Apple devices with blue text messages). You acknowledge that:

• Messages are only sent to customers with iMessage-enabled devices
• We do not contact customers on Android or non-Apple devices
• Customers can opt out at any time by replying STOP
• Our sales reps personalize messages based on the customer's abandoned cart contents
• You are responsible for ensuring your store complies with applicable messaging laws

6. Fees and Payment

Pricing for Renda services is based on your selected plan. All fees are billed according to your subscription terms. We reserve the right to modify pricing with 30 days advance notice.

7. Intellectual Property

The Renda platform, including all software, designs, and content, is owned by Renda and protected by intellectual property laws. You may not copy, modify, or reverse engineer any part of our service.

8. Limitation of Liability

Renda is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability is limited to the fees you paid in the 12 months preceding any claim.

9. Termination

Either party may terminate this agreement at any time. Upon termination, we will delete your data within 48 hours as described in our Privacy Policy. You remain responsible for any fees incurred prior to termination.

10. Changes to Terms

We may update these Terms of Service from time to time. Material changes will be communicated via email or through the platform. Continued use of the service after changes constitutes acceptance of the new terms.

11. Governing Law

These terms are governed by the laws of the United States. Any disputes will be resolved in the courts of the state where Renda is incorporated.

12. Contact

For questions about these Terms of Service, please contact us at:

Email: rendainbox@gmail.com